TheFaithTours.Com
Terms and Conditions

Website:

This website is intended as a brochure to promote our products and services. Faith Tours adheres to common internet protocols and practices in regards to data collection (if any) and normal client usage. We, under NO CIRCUMSTANCE, collect data/client information for the purpose of "phishing," "spamming," or any other unethical behaviour. Review our Privacy Policy here.

 

Content:

All content, which may include images, media, video, text/copy, programming code, 3rd party plugins and modules (hereafter referred to as "content" or "the content") are protected under Federal and Provincial Copyright Provisions and may not be used, copied, borrowed (in whole or in part) without the original copyright owners written consent. 3rd Party Plugins or Modules (when used) fall under the copyright and usage definitions provided by the creators on their own personal/business websites and can be reviewed there.

 

Mobile Devices:

While our website is "responsive" and designed to be viewed on mobile devices, users should be aware that internet content is physically downloaded to their personal mobile devices to be viewed and interacted with.

Faith Tours in Action / FaithTours.Net cannot be responsible for the users data usage on mobile devices when viewing our website.

We have made every effort to optimize the file sizes of our content for speed of access and to lower download impact, however excessive downloading of images / video / pdf files, etc... may negatively impact the users mobile data plan.

Users who are concerned about data usage may want to connect to a safe network (home, public, business) before downloading content from our website (or and other website for that matter). *Please adhere to common safety practices when connected to public networks.

 

 

These are typical procedures, policies & advice for group leaders. Exceptions by prior arrangement.

Your role as a Group Leader or Coordinator:

The leader/coordinator recruits group members, shepherds the group during your tour and usually serves as the groups spiritual leader. The leader/coordinator also serves as liaison between members and the Catholic Pilgrim Faith Tours Office wherever possible and appropriate.

Leaders sometime act as tour guide, although all tours operated by the Faith Tours office include professional guide(s).

The leader/coordinator is responsible for communicating with members throughout the process and maintaining an accurate passenger roster and rooming list.

 

Airport Transfers:

Faith Tours Office provides transfers to and from the airport at your foreign destination. Passengers are responsible for their transportation to and from your domestic airport (if applicable). Or Group transportation can be arranged an additional cost.

 

Group Size:

The maximum number of passengers that can be accommodated is, for the most part, up to you. Some group leaders welcome all who want to go, while others prefer restricting the group to a smaller, more easily managed size.

Bear in mind that your group size may impact your rates. The minimum number of passengers for your rates is quoted in your proposal/contract.

 

Single/Double Occupancies:

The number of available single occupancy rooms are limited and are allocated on a first come-first served basis at the supplement indicated on your proposal and registration form. Passengers who wish double occupancy and do not indicate a preferred roommate will be assigned one of the same gender. However, it is possible that there will be an odd number of passengers in your group who wish double occupancy. In this event, the “odd person out” will become a single occupant and be charged the single supplement.

 

Final Package:

Your final package containing airline tickets, tip money & schedule, passenger manifest & rooming list, air/hotel schedule, land vouchers, name tags, & luggage tags will be sent to you about 2-4 weeks prior to departure.

Some group leaders hold a meeting to distribute these items to the passengers, while others do this at the airport.

 

Registrations, Payments, Insurance:

Typically, the group leader/coordinator collects members’ registrations and deposits. This way, the leader/coordinator can keep abreast of the composition of the group. The leader/coordinator then forwards the registrations & deposits to the Faith Tour Office for processing. Subsequent member payments are sent directly to the Faith Tours Office.

Passenger payment status is always available upon request. *Deposits and registrations can be sent directly to The Faith Tours Office. The registration form will indicate “Make All Checks And Payments to” along with the corresponding address.

When Faith Tours Office receives registrations, each member is sent a documentation kit containing their invoice, payment vouchers and travel-related publications including:

• Country information for your destination(s)
• General travel information & tips
• Customs information
• Travel insurance booklet

Passenger payments are normally made in 3 installments: 1 - Deposit, 2 - 50% balance, 3 - remaining balance. The 50% and full balance due dates are based on your departure date and can be found on the Terms & Conditions of the registration form and at the bottom of each invoice.

For travel insurance, passengers enroll with and send premiums to the insurance company directly.

 

TSA Form:

Under Secure Flight, the TSA prescreens passenger passport names, date of birth and gender against government watch lists on domestic and international flights. A form will be sent to you to fill out 90 Days prior to departure.

 

Cancellations, Registrations, Deadlines:

Passenger cancellation penalties vary, depending on the timing of the cancellation - the closer to your departure date, the higher the penalty. The specifics are found on the Terms & Conditions of your registration form. The goal is to have the group finalized 60 days prior to departure. New registrations (if possible) within 70 days of your departure require full payment with certified funds via overnight shipment.

 

Passports, Visas, Immunizations:

Passengers are solely responsible for their passports. Passports must be valid up to 6 months AFTER your scheduled return or the passenger will not be cleared through security.

Visa requirements vary by country. Non-US citizens are responsible for obtaining any necessary visa(s) for the country(s) you will be entering. The Faith Tours Office is not responsible for the consequences of improper passenger documentation.

Most destinations have no special immunization requirements. You will be notified if any are required for your tour.

 

Fuel Surcharges, Exchange Rates:

Your rates are based on the fuel surcharges and applicable currency exchange rate(s) at the date of quotation, which may change up to 30 days prior to departure. Please note that this disclaimer is indicated on your quotation, brochure and registration form. Significant changes (up or down) must be passed on to the group members.

 

Faith Tours is a local Calgary business and may require standard information from our customers for sales transactions and to contact our customers.

 

Website Privacy:

Only basic information is collected via our Web Email Form, Ie. name, email address, and possibly phone number, for ease of replying to the Customers Website Inquiry. Users's may want to give private information over the phone rather than sending via email.

 

Offline Privacy:

Information such as: Name, Number (cell, work, etc.), email address, home or business address, and or credit card information may be required to complete a transaction: ie. sales deposit, or to complete payment for services rendered, to ship or deliver a product/service, and/or to communicate with the customer.

 

Protection:

Is my Information Protected?

Any information that is collected is for the sole use of Faith Tours and FaithTours.Net - We do not make your public/private information available to third parties, mailing lists, marketers (online or offline) for the use of unsolicited contact.

We reserve the right to contact our customers (usually by email) for follow ups to existing business, to notify them of important company news or discounts/sales to our products or services. Customers may unsubscribe from these emails by simply calling us, or replying to the email with the Subject Line: UNSUBSCRIBE.